Smart Hire
From concept to completion!
Discover how the Smart Hire platform came to life without the hassle of hiring a designer!
Web, Mobile
IT
SaaS
Growing Business
Boston, MA
Company Overview
SmartHire is a leading Recruitment and Staffing SaaS platform designed to help staffing agencies streamline their hiring processes, reduce time-to-hire, and improve candidate experiences. The platform leverages AI-driven tools, real-time analytics, and a user-friendly interface to empower recruiters to achieve their goals efficiently.
Challenges
SmartHire faced several UX challenges that disrupted recruitment workflows and slowed down hiring cycles. The platform's candidate pipeline was confusing, with fragmented navigation between job postings, candidate profiles, and analytics that hindered effective talent tracking. Overwhelming dashboards and inefficient task prioritization further compounded these issues, forcing recruiters to spend extra time managing information instead of focusing on quality hires. Ultimately, these hurdles highlighted the need for a more intuitive, centralized solution to streamline candidate tracking and boost recruiter productivity.
Our Design Approach
Discover
- Discovery workshops
- User Research
- UX Audit
- Heuristic Evaluation
UI/UX Design
- Wireframes and prototyping
- Usability testing
- UI Design
Deliver
- Design System
- UI Screens
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User Research
After conducting initial user research and gathering feedback from users across different roles, we identified some key UX issues and challenges.
Pain points Uncovered
- Confusing candidate pipeline visualization slowed down workflows.
- Fragmented navigation between job postings, candidate profiles, and analytics.
- Overwhelming dashboards made actionable insights difficult to extract.
Ideate - Prototype - Test
Collaborating with SmartHire’s team, we brainstormed and prototyped solutions that streamlined navigation and made analytics actionable. Wireframes introduced a clean, modular layout with intuitive visuals, making data more accessible.
Solution
Through meticulous user research and iterative prototyping, we crafted a streamlined claims platform that simplifies complex workflows. By prioritizing usability and optimizing the information architecture, we enhanced accessibility, making the claims process faster and more intuitive for all users.
Optimized Dashboard Overview
- Designed a centralized dashboard to display key recruitment metrics, including open jobs, time-to-hire, recruiter productivity, and candidate satisfaction, all at a glance.
- Improved recruiter decision-making, reduced time spent searching for information, and enhanced workflow efficiency.
Enhanced Candidate Profile Management
- Developed a detailed candidate profile screen with quick access to resumes, interview feedback, and communication history, along with stage-specific actions.
- Improvements: Simplified candidate tracking, improved collaboration among recruiters, and reduced processing delays.
Simplified Job Posting Workflow
- Created a seamless job posting screen with pre-filled templates, multi-platform integration, and instant posting options.
- Improvements: Minimized manual effort, reduced posting time, and ensured consistency across platforms.
Interactive Analytics Screen
- Built an interactive analytics module with real-time filters for recruiter performance, time-to-hire, and candidate satisfaction metrics.
- Improvements: Enabled actionable insights, improved data visualization, and empowered agencies to track and enhance recruitment outcomes effectively.
The Impact
After implementing the UX improvements, we tracked several key metrics to measure the impact of our work:
35%
Faster hiring cycles, streamlining recruitment timelines.
40%
Boost in recruiter productivity through intuitive workflows.
30%
Reduction in inefficiencies with centralized candidate tracking.
25%
Improvement in candidate feedback & overall satisfaction.
“
Kreeya transformed Celito into the ultimate tool for pharmaceutical researchers. They redesigned the platform to make it intuitive and highly efficient, enabling seamless exploration of diverse datasets. Their expertise in user-centered design has significantly improved research workflows, boosted engagement, and enhanced decision-making for pre-launch drug development.
Tarun Aleti
Co-founder, CTO at Celito
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